10 Steps to Generate Leads for Software Sales Online

Photo (cc) by Flickr user Leo Reynolds.

Photo (cc) by Flickr user Leo Reynolds.

Lead generation is one of the primary roles of your marketing organization and the greatest demand of your sales force. As markets become more globalized your marketing team needs to make greater use of the web in generating leads for your sales team to follow up on and close.

Here’s a list of 10 key steps to take in generating those leads.

1. Identify Your Prospects

List the key characteristics of your target customers in order to find where they are on the web, what they are interested in, and what is likely to make them take time out of their day to visit your site and provide their contact information. This last point should tie back to your value proposition.

2. Give to Get

While many sales professionals refer to the first stage of the sales process as “Lead Generation” we’re really talking about “Contact Generation”. We want our prospects to visit our website and then provide their contact information in exchange for something of value. So we have to create something that would be interesting or useful to our prospects. Such as a Case Study, Tutorial, Whitepaper, or maybe you have the budget for an iPad giveaway. Whatever you determine to give your prospects make it available on your website with a simple sign-up form.

3. Write a Blog Post

You or someone in your company should already be contributing to a blog, so write a blog post that talks to the subject of your giveaway. The less it is about your product and more about your customers the better. Your blog post helps with SEO (Search Engine Optimization), but also gives you an additional link to be used for subsequent steps.

4. Tweet

Very little about marketing is discussed without “Tweet” or “Twitter” being mentioned. Unless you have a very targeted audience (targeted using hashtags or your carefully nurtured list of followers) this may not be an immediately rewarding channel. However, post a comment with a link to your giveaway or blog post in order to build up that marketing channel at the least.  These links will drive your targeted prospects to your sign-up page.

5. Post to LinkedIn Group

Especially if your business is B2B, you should be using LinkedIn as a way to find and engage your target audience.  Search LinkedIn’s groups, join them (if you haven’t already), and start a discussion or join one.  Then, in a non-spammy way, post a link to your giveaway.

6. Post to Facebook

While the value of Facebook to B2B companies is still patchy, it is an essential channel for B2C businesses.  Search for groups that focus on your customers and post a link to your giveaway here.

7. Join a Conversation

Ideally you should be participating in online discussions important to your customers.  Either way, using tools such as Technorati, BlogPulse, or Google Alerts, find blog posts or articles from publications that serve your community (market).  Engage in the conversation by making posts.  You can add a link with your comments, but again - don’t make it spammy!

8. Answer a Question

Sometimes, within LinkedIn or Quora, your customers are asking explicitly for your help.  The question could be related to your value proposition, the problem you solve, or the field you’re in.  Perform searches on these platforms, answer the question in a meaningful way and include your link as a source of additional information.  But make sure that your giveaway content is indeed related to the question and your answer.

9. Buy Contacts & Engage

You can buy contact information using services such as Jigsaw.  But if you do, a best practice would be to enable your customers to opt-in to your marketing program.  Use an email marketing tool like ConstantContact of Mail Chimp to reach out to your new contacts with a “value rich” email and link to your giveway.  The same could be done with a purchased or rented email list.

Here’s an interesting perspective on evaluating the quality of your list.

10. Advertise

Last but not least, if your budget allows, purchase adwords from Google and include a link to your content and sign-up sheet.  It sounds pretty straight forward, but this alone is an art and a science.


Posted under CRM, Sales Automation, Social Media Marketing

This post was written by James Colgan on November 22, 2011

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Duolog Tools Available on the Cloud For Evaluation

We are very proud to announce that Duolog Technologies have now made available all of their products for hands-on evaluation on the Xuropa Demo Platform.

“The Socrates Lab on Xuropa puts our tools into the hands of our customers within minutes. This has given users the ability to efficiently evaluate Bitwise from the comfort of their desks,” said Ray Bulger, CEO of Duolog Technologies.

Here’s a little background on each of the tools that you can try for yourself:

Socrates Bitwise: Effective HW/SW integration is one of the biggest challenges facing System-on-Chip (SoC) development teams. Registers and memory-maps are at the heart of the HW/SW interface.  Bitwise manages the entire register and memory-map infrastructure for an IP or system, improving inter-team communications, enhancing design quality and greatly reducing workload.

Socrates Weaver: IP reuse and efficient IP integration are essential for successful SoC development. Weaver is a revolutionary tool for IP integration that is the fastest and most efficient way to build and maintain complex systems. The unique rules-based integration methodology employed by Weaver maximizes the potential for IP, subsystem and system reuse.

Socrates Spinner: Modern SoC devices typically support multiple static and dynamic operating modes. This can result in thousands of top-level signals that need to be mapped to hundreds of I/O pins, depending on the target application. Spinner manages this increasingly complex area by specifying and auto-generating all of the logic associated with the chip I/O layer.

Try Spinner, Weaver, and Bitwise for yourself!

Posted under News, customers, software

This post was written by James Colgan on November 15, 2011

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Cloud to Recover the Value of Packaged Software?

In maturing packaged software markets, when you look under the hood of many software suites, we find collections of software modules that were previously separate products, many from previously separate companies.
From the product perspective, the drive for the integration into a single and monolithic “whole product” probably comes from three bottom-line areas:
  1. Increased competitiveness
  2. The combined solution becomes easier to sell
  3. The combined solution becomes easier to buy

The first and second cases are very closely linked.  A sales person’s job is made much easier if they can offer a prospect a “two for the price of one” argument.  The problem is, through this conversion of providing greater value to the customer, value in the form of potential additional revenue to the vendor is destroyed.

Is it possible, that by exploring the third reason in the context of cloud computing, value could not only be preserved, but could actually be increased?
What if a the combined “software suite” could be licensed by the year under the traditional packaged software sales model, but a single component were made available via the cloud under constrained terms?
In this way, not only can a revenue stream from a separate product be maintained and grown, but the cloud-based (SaaS) terms could be used to actually support pricing and the negotiation of the combined suite.
There are additional benefits.  Making a strong component (a good assumption considering the company was acquired for it) available via the cloud under constrained terms could enable the penetration of customers that would not license the entire suite.
A cloud deployment could also enable the penetration of new regions or market segments (SMB’s, for example) that would previously have borne too high a cost of sales.
Also, by maintaining a separate P&L, for what could be reduced to a suite component, accountability is preserved and continued development is more easily justified.  Resolving a common lament from the market after the acquisition of a favorite piece of software.
Cloud as Additional Channel
The broadening of market channels (traditional channels plus a new cloud channel) provides a software vendor with greater market coverage at a scalable cost.  It’s also a win for customers, who are actively looking for greater flexibility in licensing models; and as their IT budgets continue to tighten, are feeling a growing imperative to find a way to leverage the Public Cloud.

Using the cloud, we can make individual software components available with a business model that better fits the use model.  Isn’t this the path to customers gaining greater value from their vendors, and vendors capturing growth through innovation?

Posted under cloud, industry

This post was written by James Colgan on March 29, 2011

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