LinkedIn Opening its Doors

Maybe you missed the news (as I did), and only caught it once the Thanks Giving turkey had settled - but great news it is indeed!

Slower than other platforms (eg. Facebook Connect), LinkedIn has been integrating out into the web, but now the pace is really picking up. 

On November 9th LinkedIn announced the Twitter partnership, and then came the really exciting news - the doors really flew open with an official LinkedIn Platform play on November 23rd.

We’ve been waiting for this a long time.  Ever since we enabled the import of LinkedIn Profiles into your Xuropa Profile we’ve wanted to enable our users to move data smoothly between the two platforms. We’re not about re-inventing wheels if we don’t have to.

Currently, we’re on a march to improve the overall usability of the Xuropa Platform.  But look forward to some interesting integrations in the future.

Posted under Features, Xuropa, business, marketing

This post was written by James Colgan on December 2, 2009

Tags: , ,


 

To Tweet or not to Tweet

First of all, an apology for bombarding my Twitter followers with news tweets.  I made the mistake of experimenting with my personal account and learned the downside of “open-air” product development.  The spigot has been turned off. 

This past week we’ve been experimenting with Twitter feeds and automation with the aim of solving a growing industry problem.  Ironically, the aim of our Twitter development work is to increase the SNR of industry news rather than decrease it.  We also aim to improve a news stream’s utility for the rest of the industry while overcoming a common user behavior.

There is a very large number of sources of news and valuable opinion to track in our industry.  The Xuropa platform gathers about 80 streams from across the industry which often yields over 400 items per day.  And the number of sources is actually growing - more blogs covering narrower and deeper segments of knowledge; and new neighboring industries such as Cloud Computing and Software-as-a-Service (SaaS) are starting to become of interest.  (By the way, if there’s a source that you think is important to the community you can add it yourself.)

And here’s the reason for the development:  While having all of your news in one place helps (a feed reader, or a customizable page like iNews on Xuropa, for example) , there is still an awful lot of news out there to scan through and know what is and is not of value.  Everyone is busy, and time is getting more scarce.

The most effective way to get the insight of what should be read is to leverage the community (”crowd sourcing“).  What the community reads is likely to be what is most valuable to read and should bubble up to the top for others to read. 

This is the basic principle behind Digg, but Digg doesn’t help electronic design.  We simply do not have a large enough community to compete with the volume of Consumer Electronics readers, for example.  “Using OCP and extensions to support system-level cache coherenceis never going to get to the top of Digg.  But it is currently #6 in today’s Top News in Xuropa.  ie. If you go to Xuropa iNews you’ll get a good idea of what news is being read and what you should maybe read yourself.  (There are still some discrepancies that we’re working on as we’re increasing the sophistication of the system, but you’ll get the idea.)

So, why Twitter?  This is all part of the “dissaggreated web”.  Specifically, you shouldn’t have to go to a particular website to get a utility it offers.  It sounds counter-intuitive, but that’s the way things are going. 

You shouldn’t have to come to Xuropa to read the article, but we need to make a note that a particular article has been read and that contributes to the ranking of that article.  The bigger the dataset we have to work on, the better the results we can present to the community.

While this is just the start of a small piece of what we’re doing on Xuropa, I hope this explains a little bit about where we see this going.

So, we’ve learned a lot in this past week.  (Unfortunately for some I did not learn fast enough.)  As always, any input, suggestions, or requests you may have, drop us a line, tweet, email, or comment.  Just no letters please - save the tree.

And finally, thank you to all those that provided feedback on this project.

- James

Posted under Community, Features, Xuropa, industry

This post was written by James Colgan on May 1, 2009

Tags: ,


 

The Silent *Vast* Majority

Searching through Twitter I came across an intriguing post by Josh Bernoff (Forrester Analyst, author, and blogger).  New research: B2B buyers have very high social participation.

I think that we’re past the point now where people deny the importance of the web in the selling process, but for those still in doubt you have to read these statistics.

Social Technographics of Technology Decision Makers

Social Technographics of Technology Decision Makers

Some statistical highlights:

  • 91% of these technology decision-makers were Spectators — The Silent Vast Majority. This means you can count on the fact that your buyers are reading blogs, watching user generated video, and participating in other social media. Note that 69% of them said they were using this technology for business purposes.
  • Only 5% are non-participants (Inactives).
  • 55% of these decision-makers were in social networks (Joiners) — despite as mature businesspeople and not college students, you’d think they’d be participating a lot less.
  • 43% are creating media (blogs, uploading videos or articles, etc.) and 58% are Critics, reacting to content they see in social formats. Again the numbers are very high compared to other groups we’ve surveyed, and again the level of participation for business purposes is also very high.
  • So, the bottom line - if you want to engage the decision makers in your target customers you need to be using social media.

    There are different platforms and tools for different purposes.  Your challenge is to build marketing processes around these platforms and leverage the tools available:

    1. Xuropa: it’s the only online community dedicated to electronic design.  Professionals, products, companies, news, and the tools to build your own community within Xuropa.
      - Register your products so decision makers can find them.
      - Ask your existing customers to write quick reviews or rate your products - this is important to help prospects find you and immediately get a valid and objective opinion of your product.
      - If you really want to engage your customers, provide an Online Lab where they can try the products out for themselves!
    2. LinkedIn: participating in groups would be useful, but this is mostly used by people looking for jobs or contract work.  I don’t see too much product or technology disussion here.
    3. FaceBook: A social network ostensibly.  Not much in the way of serious technology discussion that I’ve seen.  However, still an opportunity to engage.
    4. Blog: You need to be positioning your company and products within the context of your customers.  Answer questions that they would ask, like “why would I use this technology?”, and “what problem does this technology solve”.  Don’t come at your blog from a marketing pitch perspective.  That won’t help you from an engagement or an SEO perspective.
    5. Twitter: That is an “interesting” way to engage that I’m still trying to get the handle of myself.  It has helped me a number of times, but it’s a tough thing to systemize currently given the limitations of the tools available.

    It’s not too late to get started…but you have to get started!  Now!

    Posted under Features, Xuropa, industry, marketing

    This post was written by James Colgan on March 18, 2009

    Tags: , ,